Never cross the line
Independent Support
You can contact ISWAN (International Seafarers’ Welfare and Assistance Network) for independent support.
ISWAN is an international maritime charity dedicated to improving the wellbeing of seafarers and their families worldwide.
It provides free, confidential, and multilingual assistance to seafarers of all nationalities.
Whether you are experiencing harassment, bullying, discrimination, mental health concerns, personal difficulties, employment-related issues, or simply need someone to talk to, ISWAN can offer emotional, practical, and wellbeing support.
Their trained advisors are available 24 hours a day, 7 days a week, throughout the year.
Contact ISWAN SeafarerHelp
24/7 Confidential Helpline (SeafarerHelp)
📞 Phone: +44 20 7323 2737
💬 Live Chat: https://www.seafarerhelp.org
📱 WhatsApp: +44 7909 470732
🌐 Website: https://www.iswan.org.uk/get-support/seafarers/
All conversations are confidential, and support is available regardless of your employer, rank, nationality, or location.
If you feel uncomfortable raising a concern through company channels, or if you would prefer to speak with an independent organization, ISWAN is available to help.
Physical
Unwanted physical contact is considered either sexual harassment or sexual assault, depending on the severity of the encounter. Examples of physical contact that can constitute sexual harassment or that can blur the line between sexual harassment and sexual assault
Non-Verbal
Non-verbal sexual harassment is any form of unwanted sexual communication or conduct that involves something other than verbal speech but falls short of physical sexual contact. This includes sending emails and text messages that are sexually explicit or otherwise sexual in nature.
Visual
Examples of visual harassment include any kind of unwanted and nonconsensual exposure of sexual images, sex organs, or any other sexually inappropriate gestures at work. It often goes along with other types of sexual harassment. The most obvious example of visual harassment is a person exposing themselves to others at work.
Psychological and bullying
Psychological abuse in the workplace creates toxic cultures that dehumanize individuals and violate their inherent right to dignity. It encompasses behaviors such as gossip, lies, exclusion, job sabotage, and intimidating threats. Additionally, workplace bullying is a form of psychological abuse and follows a predictable cycle that includes stages like target identification, jealousy, etc.
No matter where you are or what you are doing, you do not have to accept unwanted behavior. You have the right to your own personal sovereignty, and you cannot legally be forced to submit to unwanted contact as a condition to receive anything.
**Temporary change regarding Confidential Counsellor support**
Due to Nynke’s absence, we are temporarily unable to offer support through our Confidential Counsellor.
In the meantime, if you have any questions, concerns or would like to discuss a situation, please contact the Crewing Department. They will be happy to listen and help where possible.
We are currently working on an alternative solution and will provide further information as soon as this is available.
Thank you for your understanding.
