Superb planning and efficiency ensured that we were able to optimise every opportunity to observe wildlife and breathtaking scenery. All of the staff were friendly, courteous and helpful and prioritised the safety and comfort of guests. Flexibility meant that plans could be rearranged to accommodate passing Beluga whales and polar bears etc. The entire ship was made accessible to guests which meant that viewing could be done from the bridge until venturing outside became irresistible! When the ship was making progress to a new area, excellent lectures were provided by members of the team who all had specialist subjects and skills. These were informative, humorous, entertaining and translated into other languages as necessary. The comfort and cleanliness of the ship was of an excellent standard in cabins and shared areas. A fabulous choice of superbly cooked dishes at every meal catered for all astes and served by courteous waiting staff. The highlight was the many polar bears in close proximity to the ship. Their welfare was respected which is probably why the number and condition of the polar bears is steadily improving. Superb value! Highly recommended!